Student Services

Welcome to NTCC

ben@jaminfrog.com — Fri, 10 Aug 2018 11:31:36 +0000

Welcome to NTCC

Whenever you are ready to get started on your educational goals, NTCC is here for you! We have new classes starting at least every eight weeks – so there is no need to wait for the next full semester to sign up.

Applying is Easy

Have you already applied to ��?

If not, please go to /apply to apply online!

Need Assistance? 903-434-8100

Before new students may register for classes they will need to make an appointment with an advisor.

Schedule a call or video conference

In order to setup an appointment, you will need to select two days and two times. This will allow us to setup an appointment with you, even if we are unavailable for your first choice.
Select the format in which your meeting would take plage. (i.e. Face to face, Phone, Zoom, Microsoft Teams).
Once you submit your the form, our advisors will give you a phone call to confirm the day, time and format that you selected. If, for some reason you're unable to attend the meeting, we ask that you notify us as soon as possible.

Need further assistance please contact:
Advising/Registration
Phone #: 903-434-8190
Email: advising@ntcc.edu

ben@jaminfrog.com Fri, 08/10/2018 - 6:31 am

Student Services

Student Resources

spitts@ntcc.edu — Wed, 18 Jul 2018 21:11:33 +0000

Student Resources

Student Services
Eagle Assist
Care Center
Counseling & Wellness Center
Computer Services
Grading Policy
Student Handbook – The NTCC Student Handbook is also available in the myEagle Portal.
Emergency Manual
Bacterial Meningitis Information
Student Complaint Form
Disciplinary Penalty Appeal Form
Complaint Resolution Chart
Transcript Requests
Tutoring
Athletic Handbook

spitts@ntcc.edu Wed, 07/18/2018 - 4:11 pm

Student Services

myEagle Orientation

spitts@ntcc.edu — Wed, 09 May 2018 20:49:28 +0000

myEagle Orientation

Who is required to complete orientation?
All transfer students who have earned LESS than 12 credit hours and all first time college students are required to complete orientation. If you took dual credit courses before high school graduation, you are still required to complete orientation upon graduation.

All �� students have access to orientation and are highly encouraged to review it, but only those who fit the categories listed above are required to complete orientation to finish their admissions process.

When must orientation be completed?
Students have until the END of their first semester to complete orientation.

What happens if orientation isn't completed?
Students who don't complete orientation by the end of their first semester will have a hold placed on their account and will not be allowed to register for future classes.

How to Navigate MyEagle Online Orientation:

Click on the following link: https://orientation.ntcc.edu

In order to receive credit for completing orientation, be sure to log in using your student portal information.

The naming format for your login is first initial + last name + last 3 digits of your Social Security Number (SSN).

Do NOT follow that with @ntcc.edu.
Do NOT include any special characters (commas, apostrophes, hyphens (-).

NOTE: If you did not supply a social security number on your admissions application, you will need to use the last 3 digits of your birth year.

The password is set to your date of birth (DOB) in an 8-digit format, mmddyyyy. If you experience and technical difficulties with orientation, log out and then log back in. Orientation will pick up where you left off.

Orientation works best when using Google Chrome.

Direct Deposit Designation

NTCC is required to collect a student refund account choice from all students. Student refunds may result from financial aid that exceeds expenses, dropping/withdrawing from class and/or overpayments. Your designation must be completed electronically.

Direct Deposit Designation

spitts@ntcc.edu Wed, 05/09/2018 - 3:49 pm

Student Services

Student Activities Calendar

spitts@ntcc.edu — Wed, 26 Feb 2025 17:45:00 +0000

Student Activities Calendar spitts@ntcc.edu Wed, 02/26/2025 - 11:45 am

Student Services

Director of Residential Life

mrussell@ntcc.edu — Tue, 18 Feb 2025 23:23:33 +0000

Director of Residential Life

Job Classification

Staff

Job Status

Full Time

mrussell@ntcc.edu Tue, 02/18/2025 - 5:23 pm

Description of Job Duties:

The Director of Residential Life is a full-time, professional, 12 month, live-in position.
The director is responsible for the operation of two residence halls, housing a total of 200 -214 residents.

Experience and Other Qualifications Required:

Associates degree and related experience required.
Experience in a professional residence life capacity desired.

Posting Open

Off

jobapplication_url

Apply Now >>

Minimum Salary

$36,000

Hoekstra, Jeltje

mrussell@ntcc.edu — Mon, 27 Jan 2025 18:30:16 +0000

Hoekstra, Jeltje

mrussell@ntcc.edu Mon, 01/27/2025 - 12:30 pm

Jeltje

Hoekstra

College Navigator

Student Services

903-434-8149

jhoekstra@ntcc.edu

Student Services Specialist

mrussell@ntcc.edu — Fri, 24 Jan 2025 17:34:26 +0000

Student Services Specialist

Job Classification

Staff

Job Status

Full Time

mrussell@ntcc.edu Fri, 01/24/2025 - 11:34 am

Description of Job Duties:

Facilitate students' seamless enrollment by offering comprehensive assistance throughout the entire process, including admissions, document requirements, financial aid, and more.
Address inquiries and provide guidance on registration, orientation, academic plans, and advisement referrals, as well as online enrollment activities.
Skillfully manage tasks related to transcript requests, updating personal information, scheduling changes, withdrawal processes, verifications, and FERPA form submissions.
Handle payment processing for all charges and support students in understanding payment plans and interpreting account statements.
Efficiently distribute Student IDs and parking stickers, and proficiently manage incoming calls at the switchboard and within the department.
Always prioritize delivering an exceptional and personalized customer service experience to students.

Experience and Other Qualifications Required:

The Student Services Specialist is responsible for delivering exceptional customer service to a diverse range of individuals, including students, guests, faculty, and staff within the college's student services center.
This role demands a deep understanding of customer service principles and practices, along with excellent interpersonal, decision-making, and exceptional planning and organizational skills.

Posting Open

Off

jobapplication_url

Apply Now >>

Minimum Salary

$30,000

BAIT Responsibilities

spitts@ntcc.edu — Fri, 24 Jan 2025 15:55:16 +0000

BAIT Responsibilities

Identify: The person whose behavior raises a concern.
- Evaluate reports of concerning behavior.
Inquire: Gather relevant information.
Assess: Both the person and the situation to decide if there is a threat and if further investigation by law enforcement should be made.
Manage: Plan to prevent harm and reduce the impact.
- Develop and implement appropriate interventions, ranging from counseling referrals to law enforcement action.
- Continuously monitor situations and individuals of concern to ensure
Training: Provide regular training for faculty, staff, and students on recognizing and reporting threats.
Policy Updates: Recommend updates to campus safety policies based on emerging trends and best practices.

spitts@ntcc.edu Fri, 01/24/2025 - 9:55 am

Student Services

Pathway to Violence: Stages of Progression

spitts@ntcc.edu — Fri, 24 Jan 2025 15:49:30 +0000

Pathway to Violence: Stages of Progression

The Pathway to Violence identifies stages of escalation that may lead to acts of violence. Understanding these stages helps the NTCC community recognize early warning signs and intervene effectively:

Ideation: Early stage where individuals begin thinking about violence, often due to grievances or feelings of powerlessness.
- Intervention: Counseling, conflict resolution, and notifying campus officials of concerns.
Planning: Developing a strategy for carrying out harm, including identifying targets and methods.
- Intervention: Mental health support, monitoring, and alerting campus security if plans become specific or actionable.
Preparation: Taking concrete steps, such as acquiring weapons or practicing harmful behaviors.
- Intervention: Immediate involvement of law enforcement or crisis teams, restriction of access to dangerous tools, and increased monitoring.
Implementation: Executing the planned act of violence.
- Intervention: Emergency response by campus security and law enforcement, communication of lockdown procedures, and swift action to neutralize the threat.

spitts@ntcc.edu Fri, 01/24/2025 - 9:49 am

Student Services

Prohibited Conduct

spitts@ntcc.edu — Fri, 24 Jan 2025 15:46:42 +0000

Prohibited Conduct

NTCC strictly prohibits the following:

Direct or Indirect threats: Direct or indirect threats using explicit statements of intent to harm others, damage property, or incite violence.
Cyberbullying: Using electronic communication to harass, intimidate, or threaten others.
Hate speech: Language that attacks or demeans individuals or groups based on their race, ethnicity, religion, sexual orientation, gender identity, or other protected characteristics.
Stalking: Repeated and unwanted attention or contact that makes someone feel afraid or harassed.
Physical intimidation: Using physical gestures or actions to intimidate or threaten others.
Vandalism: Damaging or destroying property, including university property or the property of others.
Disruptive behavior: Engaging in behavior that disrupts classes, meetings, or other campus activities.
Weapon possession: Possessing or displaying weapons on campus, even if they are not used to threaten others.
Unauthorized access: Gaining unauthorized access to university buildings, computer systems, or other restricted areas.
False reporting: Making false reports of threats or other incidents.

spitts@ntcc.edu Fri, 01/24/2025 - 9:46 am